Work with us
SERVICES
The repetitive work we take off busy teams, grouped by where it helps. Every project starts with a check of how the work really flows, so you put the effort where it pays.
Answer faster than the next quote.
Enquiries sit in the inbox while everyone’s on site.
We capture each request, match it to the client’s history and prepare a reply and a quote draft for your team to check.
Example: An email asks for a quote by Friday. Minutes later it’s in your job system, with the missing details flagged.
See the exampleA missed call is often a lost job.
An AI receptionist answers when the line is busy, at lunch or after hours. It books or holds the slot, confirms by text and hands over with a summary.
Example: Sarah is on line 1. The caller on line 2 gets a booking, a confirmation text and a transfer when she’s free.
See the example“Is someone still coming?” calls eat the office’s morning.
Customers get quick, accurate answers by text, taken from the job itself. Delays reach your office first.
Example: A customer texts at 8:47. By 8:48 she knows the technician is 25 minutes late, and so does the office.
See the exampleHappy customers rarely leave a review unless asked at the right moment.
A friendly request goes out when a job is signed off. If a reply sounds unhappy, it comes straight to you.
Example: A job closes on Friday afternoon. The thank-you and review link arrive while the work is still fresh.
Less paperwork between the job and the invoice.
Bills get retyped, and overcharges slip through.
Each bill is read, matched to the order and the job, and held for approval when something doesn’t add up.
Example: Twelve downlights invoiced, ten ordered. The bill waits for a person, with a polite query already drafted.
See the exampleSafety documents and subcontractor insurance expire quietly.
We set up the tools that draft safe work method statements and track licences and insurance, with reminders before anything lapses.
Example: A subcontractor’s insurance runs out in three weeks. The reminder goes out now, not on the day.
Payroll errors start with timesheets nobody had time to check.
Timesheets are compared with the jobs before payroll, and anything unusual is flagged for a person to decide.
Example: Eleven hours on a job booked for four. Someone looks before the pay run, not after.
The numbers are in your software, but nobody has time to pull them together.
Every Monday, one page: jobs won, quotes waiting, overdue invoices and jobs running over budget.
Example: Three quotes over $10,000 have had no reply for a week. They’re at the top of Monday’s page.
What your best people know, available to everyone.
Files live in five places, named five ways.
Everything is named with one rule and filed by job, and anyone can ask where something is.
Example: “Where’s the signed variation for the Smith kitchen?” The answer comes with the file and its date.
See the exampleKnow-how leaves when people do.
We turn a few voice notes from your experienced staff into step-by-step procedures that new starters can ask questions about on site.
Example: A new starter asks how to log materials and gets step 2 of the procedure their senior tech approved.
See the exampleYour team asks the same questions every week.
An assistant that knows your procedures, prices, past jobs and files, and shows where each answer comes from so people can check.
Example: “What did we charge for a similar island last year?” The answer links to the two past quotes.
Use what you already pay for.
Most teams use a fraction of their job software.
We finish the setup, switch on the features you already pay for, and connect it to your email, files and accounts so nothing is typed twice.
Example: Quotes, jobs and invoices already live in your job software. Now the enquiries and supplier bills land there too.
Most people use AI as a chat box and stop there.
Practical sessions built on your own tasks: what AI does well today, what to avoid, and how to check its work.
Example: Your office team leaves the session with three tasks they now do in half the time.
Tell us which task you’re tired of repeating. Free reply within 24 hours.