Work with us
FOR TRADES AND SMALL BUILDERS IN PERTH & WA
Quotes, follow-ups, supplier bills and job paperwork. We set up practical AI that prepares it in the software you already use. You check it, then get back to the job.
Free reply within 24 hours. No commitment.
START WHERE THE WORK PILES UP.
We suggest starting with enquiries.
When that runs well, the same approach works on the rest of the admin.
Example. Four badly named files in a shared drive are read, renamed with one agreed rule (date, job, document) and filed in the right job or supplier folder. An estimator then asks where the signed variation for the Smith kitchen is. The assistant gives the exact file and folder, says it is the signed version from 14 November and what it changes, and mentions that an older unsigned copy was archived, not deleted. Everyone sees the same files and anyone can ask.
A past kitchen client asks for a laundry in the same finish. The assistant reads the email, finds the finish and benchtop from the earlier job, flags that the tap and sink are undecided, and prepares a rough quote and a reply. Your team books a check measure, prices the stone and approves the reply. Nothing is sent automatically.
A detailed enquiry arrives and is picked up straight away.
A supplier invoice is read and compared with an existing purchase order. The invoice lists 12 downlights, but the order for job 2381 lists 10. The workflow flags the difference, prepares a draft entry on hold and drafts a clarification email. Your team checks what was delivered and approves any final entry or payment. Nothing is posted, paid or sent automatically.
A supplier invoice arrives. The document workflow begins.
Example. A senior technician records a short voice note on how to close a job. It becomes a five-step written procedure, which he approves. Two weeks later a new starter asks on site how to log materials, and the assistant answers with step 2 of that procedure and says where the answer comes from. The manager sees that three people asked the same question this week, so step 2 may need a photo.
Example call. The receptionist, Sarah, is on another line when a second call comes in, so the AI answers. The caller, Jamie from Elmstone Office, needs three meeting rooms checked before moving on Monday. The AI recognises the existing customer, checks the calendar and offers Thursday at 2:30 pm, notices the site address is new and asks for it, holds the booking and sends an SMS confirmation. When Sarah is free, the AI transfers the call with a written summary on her screen, so she can confirm the details.
Example. A customer texts at 8:47 to ask whether someone is still coming today. The assistant finds her job from her number, sees the technician is running late after his previous job, flags the delay to the office and replies within a minute with a realistic arrival time. When the technician leaves his previous job, it sends an on-the-way text. The office keeps the delay on record and calls the customer if it slips again.
Based in Perth, Western Australia. We come from the trades, and we work with trade, service and construction teams juggling enquiries between the office and the job site, on job software or a shared inbox. We start where jobs are won or lost, the enquiries, then connect the tools and everyday tasks that keep things moving.
AFTER ENQUIRIES
The same approach works on the rest of the admin, one workflow at a time, each scoped and priced before it starts.
Answer faster than the next quote.
02Less paperwork between the job and the invoice.
03What your best people know, available to everyone.
04Use what you already pay for.
See all services Something else in mind? If a task repeats every week, it’s worth a look.
HOW WE WORK TOGETHER
You don’t need to know which tool to buy. Start by showing us how the work gets done.
What you ask for is rarely the whole story. We look at how the work really flows: where enquiries wait, where things get typed twice, what a lost quote costs you. The fee is $990 + GST, fixed before we start. It takes one to two weeks, depending on how complex your setup is.
One workflow, the deliverables, the price and the numbers we’ll judge it by, all agreed before the build starts. The check fee is credited in full if you go ahead within 30 days, so it costs nothing extra.
We test everyday cases and exceptions, decide where you need control, and walk through how to use the finished system.
Before the build, we agree how this project will be judged: numbers where the work can be counted, like how long enquiries wait, and otherwise whether the problem is gone and your team uses it. We review it with you after one, two and three months. Those reviews and 30 days of fixes are included.
A FEW THINGS YOU MIGHT BE WONDERING.
No. Start with the task and the outcome you want. The choice of tools comes after we understand your process.
We start from the tools you already use. During the check we confirm what your software and your plan let us connect, before anything is priced. If a shared inbox is all you have, that’s a fine place to start too.
What we set up runs in your own accounts. Where AI reads your data, we use the business plans of leading AI providers, which don’t train their models on it. If your data must stay in Australia, we can set it up that way, with a smaller choice of AI models.
Usually not. Most of the time we work with the tools you already have and connect them, so the same information doesn’t get typed twice.
Often it does part of the job. We check what it can already do and switch on what’s useful, then connect what it can’t see: your emails, your files and the way your team really works. Sometimes switching it on is all you need, and we’ll say so.
Sometimes, and we’ll always tell you before you decide. If a proven tool already does most of what you need, we compare it honestly with a custom build, including what each would cost you over two years. If the tool’s maker pays us a referral fee, it comes from them, not from you, and we check that your price stays the same.
You decide. Routine messages, like a booking confirmation or an on-the-way text, can go out on their own once you’ve approved the wording. Quotes, refunds, payments and anything unusual wait for a person.
30 days of fixes after it goes live, and a review with you after one, two and three months. After that, ongoing support is an optional monthly plan, priced up front. Any software subscriptions are in your name and paid by you, so you always keep control.
Your team can carry on by hand with a one-page guide we hand over at launch, and you keep every account and setting. Fixes are included for the first 30 days, then under the optional monthly plan.
We reply within 24 hours, free of charge, with a few questions and a first view of where to start, or an honest answer if we’re not the right fit. If it looks like a good fit, the next step is the check described under How we work. Sending an enquiry doesn’t commit you to anything.
We suggest starting with enquiries, and a good first win can be the quotes that went quiet: you have already done the work for them. Any other repetitive task works too. Send a short description and the tools involved. Every project starts with a check, at a fixed $990 + GST ($1,089 including GST). Any work after that has its own scope and price, agreed before it begins, and the check fee is credited in full if you go ahead within 30 days of the check report, so it costs nothing extra. If you stop after the check, you only pay for the check. The check itself takes one to two weeks, depending on how complex your setup is.
READY WHEN YOU ARE
How they come in, who handles them and which tools you use.
Any other task you’re tired of repeating is welcome too.
Free reply within 24 hours. No commitment.